Gaming at dreambet should always be fun, entertaining, and within your means. We take responsible gaming seriously – not just because PAGCOR requires it, but because the well-being of every Filipino player on our platform genuinely matters to us.
Whether you're spinning slots, betting on PBA games, or playing Texas Hold'em, dreambet gives you the tools and information you need to stay in control. Know your limits. Play smart. Enjoy the game.
dreambet Safe Play Program
Six pillars that define how dreambet protects every player on our platform
dreambet enforces a strict minimum age of 21 years for all registered players, in line with Philippine law and PAGCOR regulations. Every new account undergoes identity and age verification before any real-money gaming is permitted. No exceptions, ever.
dreambet lets you set daily, weekly, or monthly deposit limits and loss limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
If you feel you need a break, dreambet's self-exclusion feature lets you temporarily suspend or permanently close your account. Exclusion periods range from 24 hours to permanent closure. During exclusion, you will not receive any marketing communications from dreambet.
dreambet's reality check feature sends you periodic session reminders showing how long you've been playing and how much you've wagered. You can set these reminders at 30-minute, 1-hour, or 2-hour intervals to help you stay aware of your gaming time.
Beyond deposit limits, dreambet allows you to cap the total amount you wager per session or per day. You can also set a maximum session duration so the platform automatically logs you out after your chosen time period, keeping gaming sessions healthy and controlled.
dreambet's customer support team is trained to identify and assist players who may be experiencing gambling-related difficulties. Our support staff are available Monday to Sunday, 8:00 AM to 12:00 MN PHT, and can connect you with professional help resources when needed.
Problem gambling can affect anyone – regardless of age, income, or background. The first step to getting help is recognizing the warning signs. dreambet encourages all players to be honest with themselves about their gaming habits.
If you recognize two or more of these signs in yourself or someone you know, it may be time to seek help. dreambet's support team can guide you to the right resources.
Ask yourself these questions honestly. If you answer "yes" to several of them, consider reaching out for support.
Do you gamble with money meant for rent, bills, or daily expenses?
Have you ever lied to someone close to you about your gambling?
Do you feel the need to gamble with larger amounts to get the same excitement?
Have you tried to stop gambling but found it difficult or impossible?
Do you feel anxious, depressed, or irritable when you're not gambling?
Has gambling caused problems in your relationships, work, or finances?
If you answered "yes" to two or more questions, please contact dreambet support or reach out to PAGCOR's responsible gaming helpline. You are not alone, and help is available.
Requesting a self-exclusion on dreambet is straightforward. Here's how to do it step by step.
Access your dreambet account using your registered email and password. Make sure you are on the official dreambet.one platform before proceeding.
Navigate to your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Look for the "Responsible Gaming" or "Safe Play" section.
Choose your preferred exclusion period: 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent closure. Read the terms carefully before confirming your selection.
Confirm your self-exclusion request. You will receive a confirmation email at your registered dreambet email address. The exclusion takes effect immediately upon confirmation.
If you need assistance with self-exclusion or want to request permanent account closure, contact dreambet support directly at [email protected]. Our team will process your request within 24 hours.
dreambet gives you full control over your spending and playing time. All limits can be set from your account dashboard.
Decreasing a limit takes effect immediately. Increasing a limit or removing a limit requires a mandatory 7-day waiting period to protect you from impulsive decisions during difficult moments.
You don't have to face gambling problems alone. These resources are available to Filipino players who need support.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registries, and operator compliance monitoring across all licensed platforms including dreambet.
Contact PAGCOR directly through their official government channels for self-exclusion registry enrollment and responsible gaming inquiries.
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services to Filipinos, including counseling for behavioral addictions such as problem gambling. Their crisis hotline is available to anyone in the Philippines who needs immediate support.
NCMH Crisis Hotline: 1553 (available 24/7 for crisis intervention and mental health support)
Gamblers Anonymous (GA) Philippines offers peer support group meetings for individuals struggling with compulsive gambling. GA follows a 12-step recovery program and holds regular meetings in Manila, Cebu, Davao, and other major cities across the Philippines.
GA meetings are free, confidential, and open to anyone who has a desire to stop gambling. No registration required to attend.
dreambet's own customer support team is trained in responsible gaming assistance. If you are concerned about your gambling habits or those of someone you know, reach out to us directly. We can help you activate self-exclusion, set limits, or connect you with professional resources.
The Department of Social Welfare and Development (DSWD) provides social protection services to vulnerable Filipinos, including those affected by gambling-related financial hardship. DSWD offices are present in all regions of the Philippines and can provide referrals to appropriate support services.
DSWD Hotline: 8888 (Citizens' Complaint Center, available for social welfare concerns)
Sometimes the most important support comes from the people closest to you. dreambet encourages players to talk openly with family members or trusted friends if gambling is becoming a problem. Filipino families are a powerful source of strength and accountability in the recovery process.
dreambet can provide educational materials about problem gambling to share with family members upon request via [email protected].
dreambet believes that gaming should always be a form of entertainment – not a way to make money, escape problems, or cope with stress. Here are the golden rules of responsible gaming that every dreambet player should keep in mind.
Before you start any gaming session on dreambet, set a budget you are comfortable losing entirely. Think of it the same way you would budget for a night out in Makati or a movie in Quezon City – it's money spent on entertainment, and once it's gone, the session ends. Never chase losses.
Time management is just as important as money management. It's easy to lose track of time when you're enjoying dreambet's slots, live casino games, or PBA sportsbook. Use dreambet's session timer and reality check features to keep your gaming sessions within healthy boundaries.
Remember: the house always has a mathematical edge. Every game on dreambet – from slots to Texas Hold'em – is designed for entertainment, and outcomes are determined by certified random number generators. There is no strategy that guarantees consistent winnings. Play for fun, not for profit.
Important: Never share your dreambet login credentials with anyone. You are responsible for all activity on your account. If you suspect unauthorized access, contact dreambet support immediately.
dreambet is committed to providing a safe, fair, and responsible gaming environment for all Filipino players. If you're ready to play, do it on a platform that genuinely cares about your well-being. Set your limits, know the signs, and enjoy the game responsibly. 21+ only.
🔞 21+ only. Gambling involves financial risk. Please play responsibly and within your means.